10 day /Return and Refund Policy

Return Policy

1. Return Period

• Customers can return products within a specific number of days from the delivery date (e.g., within 10 days of delivery).

2. Condition of the Product

• The product must be unused and in its original condition.

• It should be returned with the original packaging and all tags intact.

• A copy of the original purchase receipt or invoice is required.

3. Non-Returnable Items

• Some products cannot be returned. These include:

• Used or damaged products.

• Personalized or customized items.

• Digital products or downloadable software.

• Items that cannot be returned for hygiene reasons (e.g., underwear, swimwear).

4. How to Initiate a Return

• Customers need to follow a specific process to request a return (e.g., by sending an email or filling out a form on the website).

• The customer is responsible for paying the shipping cost for the return.

5. Refund or Exchange

• Refund: The refund will be processed and credited to the customer's account within a certain number of business days after the returned item is received (e.g., within 7-10 business days).

• Exchange: If you offer an exchange, clearly explain the process for exchanging a product.