24/7 coustmer support
Ordering & Shipping
• Q: How can I track my order?
• A: Once your order is shipped, you will receive an email and an SMS with your tracking number and a link to our tracking partner's website. You can use this link to see the live status of your delivery.
• Q: How long does delivery take?
• A: Orders are usually delivered within 3-5 working days in metro cities and 5-7 working days for the rest of India.
Returns & Refunds
• Q: What is your return policy?
• A: We have a 7-day return policy. If you are not happy with the product, you can return it within 7 days of delivery. The product must be in its original condition with all tags and packaging intact.
• Q: How do I request a return?
• A: To request a return, please email us at support@yourstore.com with your Order ID and the reason for the return. Our team will guide you through the process.
Payments
• Q: What payment methods do you accept?
• A: We accept all major payment methods including Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash on Delivery (COD).